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Terms & Conditions - Garrison Press LLC

Terms & Conditions



By submitting any job to us for reproduction, you agree to abide by all of the terms and conditions described below.



We follow the printing industry standard of 10% over/under the actual quantity ordered on any job. We strive to provide the actual amount ordered and we usually exceed that amount by 2 to 5%. In most cases, we will bill you for the amount actually ordered or quoted. We do reserve the right to bill for the exact amount produced.



We cannot be held responsible for errors discovered after printing. This is especially important in cases where the customer provides the copy and/or signs off on or declines a proof. We do our best to catch errors before a piece is printed, but we realize that we cannot catch every error. If the error is clearly ours, we will reprint your job at no charge. If the source of the error is unclear, we will generally offer to evenly split the cost.



Special order items are NOT returnable. No refunds will be issued for cut paper or any outsourced items.



Rush service is usually available within reason. We define a rush job as being needed sooner than our normal turnaround time. We charge a minimum of 10% above the normal billable amount. Minimum charge is $25.



We reserve the right to refuse service to anyone at any time, for any reason.



We may refuse to reproduce materials that we find offensive or obscene.



You warrant that any subject matter to be printed is not copyrighted by a third party. You also recognize that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. You further warrant that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, you agree to indemnify and hold Garrison Press harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.
   You also warrant that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone's right to privacy or other personal or economic rights. You will, at your sole expense, promptly and thoroughly defend Garrison Press in all legal actions on these grounds as long as Garrison Press promptly notifies you of the legal action and gives you reasonable time to undertake and conduct a defense. Garrison Press reserves the right to use its discretion in refusing to print anything that it deems illegal, libelous, scandalous, improper, or infringing upon copyright law.



Price quotes are valid for 30 days. After 30 days, we will re-quote the job. We reserve the right to change a price quote if we feel that the job specifications were not communicated clearly to us at the time the quote was produced.



We reserve the right to change our prices at any time without notice.



No refunds are issued for jobs that are cancelled after printing is completed. If a job is in process, we reserve the right to charge for the amount of work/time spent on the job. This includes design and layout as well as supplies ordered, such as paper and ink. If changes need to be made to any job, you will be billed for the time required to make those changes. This includes, but is not limited to, fixing problem files, correcting spelling or grammar, adding bleeds, and editorial changes requested by customers.



Unless prior arrangements are secured in advance, we expect full payment for your job when it is picked up or delivered. We do offer credit applications. Credit is subject to approval. Late payments (after 30 days) are subject to interest charges and/or collection fees.

Additionally, we may ask for a deposit of 50% for large or difficult jobs, as well as for ALL outsource jobs.



We cannot be held responsible for jobs lost or damaged during shipping. We are not liable for any recompense due to jobs that are delivered late, damaged, or undeliverable. We do offer shipping insurance and USPS delivery confirmation. We charge a nominal handling fee in addition to our carriers' posted rates.



We reserve the right to change or amend any of the above terms and conditions without notice.